Privacy Policy – PrismPro Cleaning Solutions, LLC

Effective Date: October 30, 2025

At PrismPro Cleaning Solutions, LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information from our clients, potential clients, and website visitors.

1. Information We Collect

When you interact with PrismPro Cleaning Solutions, LLC through our website, booking forms, or contact forms, we may collect:

  • Contact information: name, phone number, email address, service address

  • Service information: requested services, preferences, or special instructions

  • Payment information: credit/debit card details or billing info (collected securely via third-party payment processors)

We do not sell or rent your personal information to third parties.

2. How We Use Your Information

Your information is used for the following purposes:

  • Scheduling and managing your cleaning services

  • Communicating important updates about your appointments or service requests

  • Billing and payment processing

  • Sending service reminders or follow-ups

  • Improving our services and customer experience

3. How We Protect Your Information

PrismPro Cleaning Solutions, LLC takes reasonable measures to protect your personal information, including:

  • Using secure, encrypted connections for website forms and online payments

  • Limiting access to personal information to authorized employees and contractors only

  • Maintaining updated security practices to protect against unauthorized access

4. Sharing Your Information

We may share your information only when necessary to provide services, including:

  • With employees or contractors performing cleaning services

  • With trusted third-party service providers (e.g., payment processors, scheduling platforms like ZenMaid)

We do not sell, rent, or trade your personal information.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to your information if it is inaccurate

  • Request deletion of your personal information where legally permissible

To exercise any of these rights, please contact us at:
Email: info@prismprocleaning.com
Phone: (316)232-8700

6. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

7. Photos and Video Content

PrismPro Cleaning Solutions may capture photos or videos of cleaning projects for documentation and promotional purposes. These images and videos are used to demonstrate the quality of our work, showcase before-and-after transformations, and promote our services on platforms such as our website, social media pages, and marketing materials.

We are committed to respecting our clients’ privacy.

  • We will never share personal information, including names, addresses, or any identifying details.

  • We will avoid capturing personal items, family photos, or any sensitive content in the media we share.

  • All media is reviewed before publication to ensure that it reflects our professionalism and upholds client confidentiality.

Clients may choose whether to allow or decline the use of photos or videos from their cleaning services for promotional purposes. Consent preferences are collected through our Service Agreement form and can be changed at any time by contacting us at info@prismprocleaning.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

Contact Us
If you have questions about this Privacy Policy, please contact:

PrismPro Cleaning Solutions, LLC
Email: info@prismprocleaning.com
Phone: (316)232-8700
Website: www.prismprocleaning.com